Dear MTS Community,
It has come to our attention that there was an error made in the setting up of the Beginners Cluster which started on Friday. I personally take responsibility for this - long story short ARK Data directory was forgetfully not reset on conclusion of the previous cycle meaning anyone with uploaded characters up to level 135 with full tek engrams and whatever they had on their kit could be downloaded and used on the new cycle.
Now, we have seen the full extent of the problems this has caused and with regret we are hereby announcing the pre-mature closure of this cycle of beginners clusters this Wednesday 18th. With beginners servers set to be restarted this coming Friday 20th December to ensure a fair cycle. In addition, transfers to main cluster will not be opening at all during this cycle.
We understand there is alot of you who paid for server passes who were keen for a good start in Beginners and if you were effected by a unlegit character or end-game gear we deeply and wholeheartedly apologise as we are fustrated that a human error has cut this cycle short as we know alot of hours are invested first few days.
If you were a server pass holder your pass will carry over to the next cycle and if you purchased gold or platinum membership on or after 12th December you will have 5 extra days of membership credited to your accounts.
We will now begin to focus on working through tickets and delivery requests early next week and put the neccessary standards in place to make sure an error on this scale does not happen again.
Why not wipe it now?
We are keen to ensure all players can have the best start possible and understand people have school & work arrangements during week days and have to consider alot of server passes would not of been purchased if they know they have limited time to play in the first few days and want to give all players the best possibility of a good start over a weekend launch.
Why not just keep it running?
Transfers are never going to be opened after we have discovered this issue as we would not permit transferring of items and dinos not obtained during the actual cycle. And this defeats the purpose of beginners servers.
What about my membership or server pass?
Your perks will automatically carry over and if you have membership purchased after 12th December you will have extra days credited.